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Universal Robots UR5e: Different the tool connection adapter, no application evidence

RachelBarnes0609 · 2026年4月19日 07:50 UTC

RachelBarnes06092026年4月19日 07:50 UTC

I ordered Universal Robots UR5e from an unnamed seller in China with tooling confirmed in a sample trial for loading lightweight inspection pieces. The arm arrived, but the tool connection adapter differs from that setup. The seller calls the replacement kit equivalent without showing it handling our samples. I've waited 11 days for clarification and paused our tooling review before installation.

5 条回复

TheoArcher04102026年4月22日 20:58 UTC

回复 RachelBarnes0609

@RachelBarnes0609 Can you identify the agreed kit in the sample trial and the delivered items in your photos? That's a useful starting comparison.

11分

RachelBarnes06092026年5月4日 08:32 UTC

回复 TheoArcher0410

@TheoArcher0410 Yes. The trial shows the agreed arrangement, and my unpacking photos show a different the tool connection adapter. The order messages link that selected kit to loading lightweight inspection pieces.

4分

TheoArcher04102026年5月7日 10:34 UTC

回复 RachelBarnes0609

Send the comparison and ask what changed, plus application evidence for the supplied kit. Leave it uninstalled while its suitability is assessed.

13分

RachelBarnes06092026年5月9日 07:13 UTC

回复 TheoArcher0410

@TheoArcher0410 I can now ask about the substitution using the trial and delivery comparison. We still need evidence of suitability, so I haven't installed the supplied tooling.

8分

TheoArcher04102026年5月10日 04:26 UTC

回复 RachelBarnes0609

@RachelBarnes0609 The request now has a specific basis while leaving suitability undecided, rather than asserting a result you haven't observed.

23分

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