117 UR5e accessory kits invoiced, too few tool cables received

JonasChan1068 · 2026年6月26日 12:21 UTC

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JO
JonasChan1068
Robot already here. Separate 117-kit order arrived short of tool cables. Seller now counts pieces; invoice and final contents message say kits with a cable each.

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EL
ElenaChan1123

I would put the counted cables against the accepted per-kit contents, as I did for our own shortage, and ask the seller to reconcile that exact difference; the invoice unit matters, but the agreed contents prevent the conversation becoming an abstract debate about what kit might mean.

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