Our Fairino FR5 arrived from an unnamed seller in China with external labels matching the order. The guide shows different connections around the supplied tool interface. I asked for the applicable manual 44 days ago without a useful reply.
We bought it for transferring fixture samples, and I've kept the setup unpowered.
Pausing transferring fixture samples because the connection guide looks wrong
HazelBaker0484 · 2026年8月6日 04:20 UTC
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Does your message include both equipment identifiers, a connection photo, and the guide page? Those give support a specific mismatch to find.
25分I've the arm and controller identifiers plus a photo of the supplied tool interface. The drawing doesn't match, and the manual filename gives no controller configuration.
8分@HazelBaker0484 Put those together in a short request for the applicable document and confirmation of its configuration. Keep the setup off while connection identity is uncertain.
9分