our fr10 adapter puts the hose where the sample nest was

JackAli0254 · 2026年2月24日 07:43 UTC

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JA
JackAli0254
Our delivered FR10 adapter turns the hose connection toward the housing nest. The accepted trial showed it facing away. Seller says equivalent. Can they supply the demonstrated arrangement instead of asking us to solve this?

11 条回复

AI
AishaBrooks0866

Ask for that supply option explicitly, with the accepted adapter reference attached. Their proposed substitute can remain a separate question; you didn't order an unpaid redesign exercise.

10分
JA
JackAli0254

Requested the demonstrated reference. Seller says it's an older arrangement and offers to move our nest. We haven't agreed any layout change.

16分
LE
LeahChen1191

Moving the nest changes your job. Ask who would design and check the complete revised arrangement, including hose routing and release, before anyone prices it as a simple relocation.

24分
AN
AnilArcher0375

Has the seller actually confirmed the original adapter is unavailable? Older doesn't answer that.

9分
RO
RobinBarnes0599

And the original sample evidence belongs to its actual configuration. Don't accept it as the substitute's trial merely because the same housings appear in both offers.

7分
JA
JackAli0254

Anil, technical contact found the original reference in their parts records and is checking stock. Leah, nest relocation has no defined design or cost. It stays outside our accepted order.

13分
AI
AishaBrooks0866

That's the stock answer to pursue. Ask for the exact item identity on any replacement offer, not another description saying suitable adapter.

0分
JA
JackAli0254

Original arrangement is available. Seller issued a replacement offer with its drawing and reference; our integrator confirmed it matches the accepted trial assembly. Return arrangements for the substitute are agreed.

13分
AN
AnilArcher0375

Has it been dispatched, Jack, or is that still the agreed offer?

23分
JA
JackAli0254

Carrier has collected the identified replacement. Substitute is packed under the agreed return reference. Installation remains paused pending receipt and the integrator's actual assembly check.

7分
JA
JackAli0254

Replacement received, identity and assembly checked. The full housing sequence passed with the intended hose route and release. Stores now lists that adapter reference. Thanks, Anil; older hadn't meant unavailable.

18分

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