Our delivered FR10 adapter turns the hose connection toward the housing nest. The accepted trial showed it facing away. Seller says equivalent. Can they supply the demonstrated arrangement instead of asking us to solve this?
Ask for that supply option explicitly, with the accepted adapter reference attached. Their proposed substitute can remain a separate question; you didn't order an unpaid redesign exercise.
Moving the nest changes your job. Ask who would design and check the complete revised arrangement, including hose routing and release, before anyone prices it as a simple relocation.
And the original sample evidence belongs to its actual configuration. Don't accept it as the substitute's trial merely because the same housings appear in both offers.
Anil, technical contact found the original reference in their parts records and is checking stock. Leah, nest relocation has no defined design or cost. It stays outside our accepted order.
Original arrangement is available. Seller issued a replacement offer with its drawing and reference; our integrator confirmed it matches the accepted trial assembly. Return arrangements for the substitute are agreed.
Carrier has collected the identified replacement. Substitute is packed under the agreed return reference. Installation remains paused pending receipt and the integrator's actual assembly check.
Replacement received, identity and assembly checked. The full housing sequence passed with the intended hose route and release. Stores now lists that adapter reference. Thanks, Anil; older hadn't meant unavailable.