our fr10 adapter puts the hose where the sample nest was

JackAli0254 · 24 Feb 2026, 07:43 UTC

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JA
JackAli0254
Our delivered FR10 adapter turns the hose connection toward the housing nest. The accepted trial showed it facing away. Seller says equivalent. Can they supply the demonstrated arrangement instead of asking us to solve this?

11 replies

AI
AishaBrooks0866
Replying to JackAli0254

Ask for that supply option explicitly, with the accepted adapter reference attached. Their proposed substitute can remain a separate question; you didn't order an unpaid redesign exercise.

10 points
JA
JackAli0254
Replying to AishaBrooks0866

Requested the demonstrated reference. Seller says it's an older arrangement and offers to move our nest. We haven't agreed any layout change.

16 points
LE
LeahChen1191
Replying to JackAli0254

Moving the nest changes your job. Ask who would design and check the complete revised arrangement, including hose routing and release, before anyone prices it as a simple relocation.

24 points
AN
AnilArcher0375
Replying to JackAli0254

Has the seller actually confirmed the original adapter is unavailable? Older doesn't answer that.

9 points
RO
RobinBarnes0599
Replying to LeahChen1191

And the original sample evidence belongs to its actual configuration. Don't accept it as the substitute's trial merely because the same housings appear in both offers.

7 points
JA
JackAli0254
Replying to AnilArcher0375

Anil, technical contact found the original reference in their parts records and is checking stock. Leah, nest relocation has no defined design or cost. It stays outside our accepted order.

13 points
AI
AishaBrooks0866
Replying to JackAli0254

That's the stock answer to pursue. Ask for the exact item identity on any replacement offer, not another description saying suitable adapter.

0 points
JA
JackAli0254
Replying to AishaBrooks0866

Original arrangement is available. Seller issued a replacement offer with its drawing and reference; our integrator confirmed it matches the accepted trial assembly. Return arrangements for the substitute are agreed.

13 points
AN
AnilArcher0375
Replying to JackAli0254

Has it been dispatched, Jack, or is that still the agreed offer?

23 points
JA
JackAli0254
Replying to AnilArcher0375

Carrier has collected the identified replacement. Substitute is packed under the agreed return reference. Installation remains paused pending receipt and the integrator's actual assembly check.

7 points
JA
JackAli0254
Replying to JackAli0254

Replacement received, identity and assembly checked. The full housing sequence passed with the intended hose route and release. Stores now lists that adapter reference. Thanks, Anil; older hadn't meant unavailable.

18 points

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