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Our FR10 arrived and the spare-kit invoice stayed open

NinaBennett0762 · 2025年10月28日 09:08 UTC

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NI
NinaBennett0762
Main package is here. Installed tool cable present. The separate spare kit is absent, including the extra cable, and the seller keeps saying next shipment. I have the agreed list and arrival photos. I want a separate answer on the missing kit, not another update about setting up the robot.

2 条回复

LI
LiamChen1186

Have they agreed a dispatch date for the complete kit, with freight responsibility stated?

8
NI
NinaBennett0762

No. They have now acknowledged the item list but still give no dispatch date. I've asked for the complete-kit delivery proposal and kept it separate from commissioning. Nothing has been booked that I can verify.

14

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