Our FR10 arrived and the spare-kit invoice stayed open

NinaBennett0762 · 28 Oct 2025, 09:08 UTC

Closed
NI
NinaBennett0762
Main package is here. Installed tool cable present. The separate spare kit is absent, including the extra cable, and the seller keeps saying next shipment. I have the agreed list and arrival photos. I want a separate answer on the missing kit, not another update about setting up the robot.

2 replies

LI
LiamChen1186
Replying to NinaBennett0762

Have they agreed a dispatch date for the complete kit, with freight responsibility stated?

8points
NI
NinaBennett0762
Replying to LiamChen1186

No. They have now acknowledged the item list but still give no dispatch date. I've asked for the complete-kit delivery proposal and kept it separate from commissioning. Nothing has been booked that I can verify.

14points

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