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Our FR10 housing ticket needs an answer about the waiting step

AaronBaker0436 · 2025年11月10日 01:24 UTC

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AA
AaronBaker0436
I've asked which condition our captured FR10 step is awaiting, with the message and program revision attached. Seller still wants details. What else would make that question answerable for this housing-unloading occurrence?

10 条回复

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VictorBrown0881

Does the capture identify the fixture that was actually installed at the time?

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AaronBaker0436

Setup sheet says H2, Victor, but the fixture label is outside the video. I've asked maintenance to verify it from the changeover record rather than assume today's fixture was fitted then.

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OwenBrooks0834

Keep that uncertainty in the ticket until verified. Our trainees are very good at producing a clear photograph of the current setup, which is not always the setup that stopped.

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VictorBrown0881

Did the changeover record settle H2 for that occurrence?

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AaronBaker0436

Yes. H2 and drawing revision C, no intervening change before the captured stop. Support has confirmed the step is waiting for the fixture-clear signal and named its PLC source.

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OwenBrooks0834

That gives the technician a specific capture target. Ask for the source state and observation time around the wait, not only the operator page after it has refreshed.

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VictorBrown0881

Who can export that trace on the other shift?

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AaronBaker0436

Both shift technicians can. We have the requested interval and signal list in the ticket, with H2 revision C, so the next capture won't depend on me being there.

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OwenBrooks0834

Have them try the instruction against a retained occurrence where possible. Access to the page and knowing which interval to save are different parts of the handover.

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AaronBaker0436

They selected the intended interval in the walkthrough, Owen. Thanks for that practical check. No new matched occurrence yet, and no physical cause established from the missing confirmation.

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