Our FR10 housing ticket needs an answer about the waiting step

AaronBaker0436 · 10 Nov 2025, 01:24 UTC

Closed
AA
AaronBaker0436
I've asked which condition our captured FR10 step is awaiting, with the message and program revision attached. Seller still wants details. What else would make that question answerable for this housing-unloading occurrence?

10 replies

VI
VictorBrown0881
Replying to AaronBaker0436

Does the capture identify the fixture that was actually installed at the time?

10 points
AA
AaronBaker0436
Replying to VictorBrown0881

Setup sheet says H2, Victor, but the fixture label is outside the video. I've asked maintenance to verify it from the changeover record rather than assume today's fixture was fitted then.

11 points
OW
OwenBrooks0834
Replying to AaronBaker0436

Keep that uncertainty in the ticket until verified. Our trainees are very good at producing a clear photograph of the current setup, which is not always the setup that stopped.

10 points
VI
VictorBrown0881
Replying to AaronBaker0436

Did the changeover record settle H2 for that occurrence?

13 points
AA
AaronBaker0436
Replying to VictorBrown0881

Yes. H2 and drawing revision C, no intervening change before the captured stop. Support has confirmed the step is waiting for the fixture-clear signal and named its PLC source.

5 points
OW
OwenBrooks0834
Replying to AaronBaker0436

That gives the technician a specific capture target. Ask for the source state and observation time around the wait, not only the operator page after it has refreshed.

2 points
VI
VictorBrown0881
Replying to AaronBaker0436

Who can export that trace on the other shift?

11 points
AA
AaronBaker0436
Replying to VictorBrown0881

Both shift technicians can. We have the requested interval and signal list in the ticket, with H2 revision C, so the next capture won't depend on me being there.

21 points
OW
OwenBrooks0834
Replying to AaronBaker0436

Have them try the instruction against a retained occurrence where possible. Access to the page and knowing which interval to save are different parts of the handover.

18 points
AA
AaronBaker0436
Replying to OwenBrooks0834

They selected the intended interval in the walkthrough, Owen. Thanks for that practical check. No new matched occurrence yet, and no physical cause established from the missing confirmation.

20 points

Discussion closed

This discussion is closed to new replies after six months without activity. Last activity: .