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AnikaCarter1030 · 2025年3月13日 22:22 UTC
What did the operator actually see on the screen?
6分He remembers waiting, not the rest. I can't blame him. I asked him to help with the video and distracted him from reading it.
15分Is there a saved event record for that time?
18分Yes, got it exported with help from maintenance. It says the sequence was waiting for fixture-open confirmation. I've sent the full export, not just that line.
7分Was the fixture actually open when it waited?
11分The controller seeing an open confirmation and the fixture physically opening are separate observations. Ask support which input the installed program uses, then have maintenance compare that with the observed fixture state. I would keep the reporting instructions beside the operator screen so the next shift captures the same details.
18分We don't know about the earlier stop. Next occurrence got a screen photo and a clear view: fixture looked open, confirmation was absent. Maintenance is checking that mismatch with support.
-1分That gives them something to chase.
14分And my filming career is on hold. We put the message and event time first on the shift note. Still no confirmed cause.
15分Did support at least confirm they're looking at your current program version?
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