Seller keeps forwarding the same label-created page for our FR5 and mounting plate order; I have asked for the first physical handover and crate marks before treating it as collected.
Our FR5 tracking reference names a label, not a collected crate
ReeceCarter0993 · 2025年12月2日 20:51 UTC
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Our useful trace started when the agent could search an actual crate mark instead of an order description; can the seller provide that and name the agent claimed to have received it?
14分Crate mark supplied with the agent's name; the agent recognises a booking but has not confirmed receiving the crate, and the mounting plate remains a stated packing item rather than something independently checked.
10分Has the agent answered physical receipt since then, Reece, or is collection still unconfirmed?
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