Our supplied FR10 arm cable has two different end labels, while the guide uses one cable reference. Can the seller confirm the complete cable assembly against our controller identity before the installer connects it?
Which FR10 drawing should identify our supplied arm cable?
BethChan1107 · 2025年12月16日 12:47 UTC
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回复 BethChan1107
Yes. Send both end labels, the cable assembly marking if present, and the arm and controller identities with the guide revision. Ask the technical contact to identify the supplied combination and its applicable connection instructions. Two end labels alone do not establish a mismatch.
24分Thank you Thomas. I had been calling the labels a mismatch, but I do not know whether they name ends or assemblies. The installer has kept it unconnected.
25分回复 BethChan1107
Ask them to annotate which marking means what, because that explanation will be useful when somebody orders a spare later rather than having to repeat your guessing exercise.
9分The technician says the two labels identify the ends of one assembly. They have not yet confirmed that assembly for our delivered controller.
19分回复 BethChan1107
Then keep that final compatibility question open. Explaining the labels helps, but it does not supply the missing confirmation for the delivered combination.
23分They have now identified the cable and controller combination and sent the applicable drawing. Our installer is reviewing it before any connection, including the difference from the original guide.
20分回复 BethChan1107
Did the installer find the new drawing complete, Beth, or is there still a connection detail missing?
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