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Can our extra FR10 pendant cable get a definite supply answer?

MeiBrooks0864 · 2026年7月3日 05:43 UTC

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ME
MeiBrooks0864
Main hardware matches, fitted cable present; spare kit still missing after 33 days of next shipment replies. What should I request?

8 条回复

RO
RobinBennett0773

Send the agreed spare-kit lines with the receiving shortfall. Ask for actual availability and standalone dispatch terms, not another assurance that the installed pendant has its cable.

8
ME
MeiBrooks0864

Seller acknowledges the additional cable and complete kit are missing, but says supply depends on their next consolidation.

20
OM
OmarChen1187

Have they named that consolidation booking, or is it only a possible future route? I would ask for an alternative if they cannot give an actual supply plan.

15
ME
MeiBrooks0864

No booking. They've offered a credit instead; purchasing is checking it against the whole kit, not only the cable.

11
RO
RobinBennett0773

That could be a practical option, but compare the correct local replacement and lead time too. A credit that closes the order may still leave maintenance buying an unsuitable or unavailable spare.

11
OM
OmarChen1187

And keep offered credit separate from money received. You have a proposal to consider, not a settled shortage yet.

15
ME
MeiBrooks0864

Compatible local kit priced and available, but the credit leaves a gap. Purchasing hasn't accepted it or closed the shortage.

8
RO
RobinBennett0773

Then the decision is visible at last: wait for a real supply plan or negotiate the credit against an identified alternative. The old next-shipment phrase didn't even let you compare those choices.

3

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