MeiBrooks0864 · 3 Jul 2026, 05:43 UTC
Send the agreed spare-kit lines with the receiving shortfall. Ask for actual availability and standalone dispatch terms, not another assurance that the installed pendant has its cable.
8 pointsSeller acknowledges the additional cable and complete kit are missing, but says supply depends on their next consolidation.
20 pointsHave they named that consolidation booking, or is it only a possible future route? I would ask for an alternative if they cannot give an actual supply plan.
15 pointsNo booking. They've offered a credit instead; purchasing is checking it against the whole kit, not only the cable.
11 pointsThat could be a practical option, but compare the correct local replacement and lead time too. A credit that closes the order may still leave maintenance buying an unsuitable or unavailable spare.
11 pointsAnd keep offered credit separate from money received. You have a proposal to consider, not a settled shortage yet.
15 pointsCompatible local kit priced and available, but the credit leaves a gap. Purchasing hasn't accepted it or closed the shortage.
8 pointsThen the decision is visible at last: wait for a real supply plan or negotiate the credit against an identified alternative. The old next-shipment phrase didn't even let you compare those choices.
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