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UR5e contact pads changed between our inspection-piece trial and delivery

AmaraAllen0339 · 2026年8月20日 09:10 UTC

回复讨论
AM
AmaraAllen0339
Delivered UR5e pads differ from the confirmed lightweight-piece trial. Seller says equivalent, no sample evidence for the substitute. Twenty-eight days awaiting clarification; tooling review paused before installation.

10 条回复

HA
HazelAli0223

Can you identify the trial pads by reference, not only their appearance in the recording?

19
RO
RobinAllen0338

Does the confirmed trial also describe the receiving condition, so a new demonstration would answer more than whether the substitute picks up a piece?

13
AM
AmaraAllen0339

Trial pad drawing is identified. Required destination and sample condition are in the confirmation. I've sent those beside delivered-pad photographs.

8
CH
ChloeChen1179

Ask for the supplied pad identity and a comparison through contact, hold and release. Keep availability of the agreed pads as a separate option rather than assuming the substitute must be accepted.

4
HA
HazelAli0223

Has the seller acknowledged the substitution itself, or are they still disputing what was delivered?

12
AM
AmaraAllen0339

Substitution acknowledged. They sent its drawing but no sample comparison. Asked whether the agreed pads can be supplied instead.

5
RO
RobinAllen0338

Who reviews the changed contact geometry with the sample-condition requirement, rather than letting the new drawing count as acceptance by itself?

-5
CH
ChloeChen1179

And keep the installation hold with that owner. A drawing arriving can look like the missing approval to someone arranging the fitter's visit.

11
AM
AmaraAllen0339

Tooling and quality own review. Seller offers the agreed pads, date unconfirmed; no substitute accepted and nothing fitted.

7
HA
HazelAli0223

Does the offer identify the same drawing revision as the trial? That is the next supply detail to settle.

22

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