AmaraAllen0339 · 20 Aug 2026, 09:10 UTC
Can you identify the trial pads by reference, not only their appearance in the recording?
19 pointsDoes the confirmed trial also describe the receiving condition, so a new demonstration would answer more than whether the substitute picks up a piece?
13 pointsTrial pad drawing is identified. Required destination and sample condition are in the confirmation. I've sent those beside delivered-pad photographs.
8 pointsAsk for the supplied pad identity and a comparison through contact, hold and release. Keep availability of the agreed pads as a separate option rather than assuming the substitute must be accepted.
4 pointsHas the seller acknowledged the substitution itself, or are they still disputing what was delivered?
12 pointsSubstitution acknowledged. They sent its drawing but no sample comparison. Asked whether the agreed pads can be supplied instead.
5 pointsWho reviews the changed contact geometry with the sample-condition requirement, rather than letting the new drawing count as acceptance by itself?
-5 pointsAnd keep the installation hold with that owner. A drawing arriving can look like the missing approval to someone arranging the fitter's visit.
11 pointsTooling and quality own review. Seller offers the agreed pads, date unconfirmed; no substitute accepted and nothing fitted.
7 pointsDoes the offer identify the same drawing revision as the trial? That is the next supply detail to settle.
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