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Can this FR10 spare cable stop travelling with imaginary orders?

HassanChen1139 · 2025年9月19日 03:16 UTC

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HA
HassanChen1139
Another package, another missing spare tool cable. Our FR10 has its installed cable, but the extra one is waiting for our next shipment, according to the seller. We have no shipment planned. I'd like to stop making that somebody else's surprise.

9 条回复

PA
PavelArcher0353

Ask purchasing for a standalone spare-kit follow-up, with the missing cable reference.

23
KA
KaiAdams0106

And ask for a credit option. They may answer that faster than the shipping question.

6
BE
BenAli0196

Only take the credit after checking replacement cost and compatibility. A quick answer can still leave Hassan spending more to get the same spare.

22
HA
HassanChen1139
回复 BenAli0196

Pavel, purchasing owns it now. Kai and Ben, we asked for both options without choosing. No stock answer from the seller yet, so separate dispatch isn't a real offer either.

8
KA
KaiAdams0106
回复 BenAli0196

Agreed, price it first. I meant request the option, not accept any number they fancy.

19
PA
PavelArcher0353

Hassan, does stores know the spare is absent meanwhile?

23
HA
HassanChen1139

Yes, stock shows zero spare. Installed cable listed separately. Thanks for the nudge; the project summary had only said cable supplied.

-5
BE
BenAli0196

That summary wording is a trap. We had fitted and spare quantities combined, then maintenance got sent to find a second adapter that only existed in an email.

8
PA
PavelArcher0353

Did correcting the quantities get a definite seller answer, Hassan?

18

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