HassanChen1139 · 19 Sept 2025, 03:16 UTC
Ask purchasing for a standalone spare-kit follow-up, with the missing cable reference.
23 pointsAnd ask for a credit option. They may answer that faster than the shipping question.
6 pointsOnly take the credit after checking replacement cost and compatibility. A quick answer can still leave Hassan spending more to get the same spare.
22 pointsPavel, purchasing owns it now. Kai and Ben, we asked for both options without choosing. No stock answer from the seller yet, so separate dispatch isn't a real offer either.
8 pointsAgreed, price it first. I meant request the option, not accept any number they fancy.
19 pointsHassan, does stores know the spare is absent meanwhile?
23 pointsYes, stock shows zero spare. Installed cable listed separately. Thanks for the nudge; the project summary had only said cable supplied.
-5 pointsThat summary wording is a trap. We had fitted and spare quantities combined, then maintenance got sent to find a second adapter that only existed in an email.
8 pointsDid correcting the quantities get a definite seller answer, Hassan?
18 pointsThis discussion is closed to new replies after six months without activity. Last activity: .