Has the packing team seen the actual alternating layers, with support areas marked? I'd want their interpretation of the carton requirement alongside the integrator's access review, not another drawing that only counts boxes.
Anna, that's worth adding, although Grace still needs the support problem settled for the full pattern. Are you thinking about finishing a short order or about removing a damaged carton? Those leave different conditions.
Show that separately from the tool's route, then. Packaging needs to assess the proposed load conditions and the integrator needs to assess its equipment access; a person being able to reach a carton doesn't answer either one.