Our UR5e spare cable has been almost packed in three seller replies, and I'm still looking at an empty stores slot; what should I ask that can't be answered by almost again?
Why is our spare pendant cable always almost packed?
Warren_Bailey · 2025年7月29日 16:35 UTC
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Ask whether the correct cable is physically in stock and allocated to your order, then who is arranging its dispatch. I'd rather hear not in stock than keep planning around a parcel that only exists in an email.
7分They finally said it is waiting on their cable source, so almost packed meant not here; I've asked for a supply estimate and told stores to leave it unavailable.
14分Did they give that estimate, Warren, or just another promise to ask their source? At least you can stop describing it as ready to go.
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