Refurbished UR5e comes with an empty controller backup folder

I meant machine configuration, not the previous owner's process. Thanks, that wording was loose. The seller hasn't said whether the advertised backup exists anywhere else.

An empty folder proves an incomplete handover, not that the machine is faulty.

Give the inspector the exact equipment list and that question before booking. They can tell you what they can verify and what needs seller or manufacturer support.

Also establish who helps after delivery, especially if configuration recovery is needed.

The seller confirms the pictured controller is included. They now say 'backups available' was standard listing text, not a checked item. I'm a bit less keen.

Then ask them to correct the list before any inspection is commissioned; otherwise you are paying someone to assess a package whose description is still unreliable.

What has the inspector said about establishing the necessary configuration and support?

They'll first review the identification and records remotely. We've postponed the visit until that review and a corrected equipment list. Haven't ruled it out, but no collection booked.

That leaves the condition question open while you establish what you're actually buying.