Our FR5 sleeve-stop video starts after the message disappears

ThomasBell0625 · 2026年4月12日 22:57 UTC

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TH
ThomasBell0625
Twenty days into the seller ticket, my sleeve-stop clip shows only the later wait message. What earlier evidence helps?

4 条回复

BE
BethBaker0498

Ask support for the complete event history around the occurrence, including the first message, installed job revision and the ordinary input changes the author needs to interpret that step.

12分
TH
ThomasBell0625

First message recovered from history. It reports missing receiving confirmation before the later wait appears.

2分
BE
BethBaker0498

Have the author identify that confirmation source and the required lead-in, so the maintainer captures its change rather than another screen after it has gone.

17分
TH
ThomasBell0625

Source and capture fields supplied. Maintainer checked the export route; another occurrence has not been captured yet.

3分

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