I want evidence that someone collected the crate, not another copy of the label. Our UR5e and tray gripper order is supposedly shipped, but the carrier still shows label created. What should connect the seller's claim to a physical handover?
Why does our UR5e shipment exist only as a label screenshot?
JonasAli0198 · 2025年12月18日 14:29 UTC
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回复 JonasAli0198
Ask for the crate identifier, packing contents and carrier or collection-agent acceptance record linked to your order. If an agent collected before the named carrier, request that reference chain. Label creation alone does not establish physical collection.
6分回复 LucyBell0654
Seller now names a collection agent, but the agent only recognises a booking. No physical receipt confirmed. I've kept the gripper on the contents question and left our setup date unbooked.
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