Our FR10 label matches the order, but the supplied connection guide shows a panel layout unlike ours. I have left it unpowered. Which identifiers should the seller's technical person reconcile?
Which connection guide matches the panel on our delivered FR10?
ChenAllen0268 · 2025年9月16日 05:44 UTC
主帖中文翻译暂不可用，以下显示英文原文；回复保留原文。 查看英文原文
8 条回复
Arm, controller and cable identifiers, plus guide revision and clear external-panel photos. No trial connections.
11分Sent those. The seller replied that FR10 is the correct model. I asked again about the panel and guide revision, since that answer leaves the actual connection question untouched.
12分Ask them to identify the supplied configuration, not repeat the model name.
13分They have forwarded the comparison to service. Our installer also has the photographs and has not agreed any connection work while the documents differ.
6分Keep the cable label readable in that comparison. We once concentrated on the panel picture and forgot the lead could belong to a different supplied arrangement. Or at least, that's what the technical person needed to rule out before selecting the guide.
3分回复 TheoBell0671
And don't open it for better pictures. External identifiers should start the service review.
11分回复 TheoBell0671
Theo, both cable-end labels are included. Service has acknowledged receipt but not identified the correct guide yet. The delivered assembly remains unpowered and unchanged.
13分Good. When the guide comes, have the installer check it against this exact assembly rather than treating a newer PDF as an answer just because it arrived from service.
17分讨论已关闭
此讨论已连续六个月没有活动，现已关闭新回复。 最后活动： .