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CallumBrown0882 · 2026年7月6日 16:30 UTC
Keep the accepted kit contents beside the receiving shortfall. Ask the parts contact for actual availability and a separate dispatch proposal. The installation discussion need not own that chase.
6分Purchasing owns it now. Seller acknowledged the omitted kit against the accepted contents list, but says it will go with our next order; we have no next order planned.
16分Say that explicitly. Can they supply the owed kit separately, on stated terms, rather than turn an existing shortage into a reason to buy again?
11分Ask what is actually preventing dispatch: unavailable contents, packing, or their freight arrangement. You cannot compare an alternative sensibly while next order is doing the work of three missing answers.
9分Has the seller confirmed the additional adapter's exact reference, not only acknowledged a spare kit by name?
13分Aisha, the adapter reference matches our accepted list. Nathan, all kit contents are available, according to the parts contact; their original proposal was to consolidate freight. Purchasing has asked for the full standalone terms, with no future order attached.
22分That's a supply option at last. Check the complete terms before agreeing; available on a shelf still doesn't put a parcel in your workshop.
-6分And keep stores showing the kit as missing until its actual receipt. Purchasing can record an agreed shipment without making maintenance believe the adapter is already in the cupboard.
7分We've agreed separate shipment at the seller's stated cost to them. They sent a parcel reference and a packing list matching the kit, but there is no carrier collection event yet; stores still shows the shortage.
3分Good. Is their quoted dispatch date a collection commitment or only the day they produce the label? I would rather clarify that once than spend another week asking why the same number hasn't moved.
11分Collection date, now met according to the carrier record. The parcel is in transit. Thank you, Nathan; purchasing's update now names the event instead of saying shipment arranged, which used to mean almost anything.
7分Who will check the delivered contents and adapter identity against that list when it arrives?
-2分Aisha's receiving check should also stay separate from whether the adapter is eventually fitted. An identified spare can be received into stock without claiming it has passed a new installation.
19分Did the parcel make it, Callum? Interested whether the actual contents match the packing list this time.
15分And do you have an agreed owner for the receiving check Aisha asked about? A delivery scan alone won't tell the next shift which contents were counted.
13分Stores received and checked the complete kit against the accepted list, including the correct additional adapter, and put the receipt reference on the shortage record. The missing-kit issue is closed. The spare remains unfitted, with its identity recorded for maintenance.
13分