Our FR10 main package is complete, with its fitted adapter checked. The extra adapter in the promised spare kit is absent. Twenty days of next shipment replies, no parcel reference. I want the seller to answer that additional item without reopening the main delivery discussion.
Which shipment contains the additional FR10 mounting adapter?
JoAdams0157 · 2026年4月1日 09:58 UTC
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回复 JoAdams0157
Ask whether the exact spare adapter is physically available, then ask for a separate supply proposal. Next shipment is rather convenient when nobody has to say what goes in it.
12分They say it hasn't been made. The spare kit was listed on the order, but their packing sheet copied it over as though it had been supplied.
15分回复 JoAdams0157
Get that shortage acknowledged on the order balance. Then compare a real manufacturing offer with a defined credit and the cost of an identified replacement, not another promise in the main delivery thread.
7分Balance corrected. Seller offers credit or manufacture without a firm availability date. Maintenance is pricing the complete approved spare assembly before we choose.
2分回复 JoAdams0157
Include the locating parts and fixings in that replacement quote. A cheap plate by itself can leave you with an expensive incomplete spare.
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