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Which FR5 stop details should accompany our connector-unloading clip?

ThomasBrooks0799 · 2025年8月27日 06:43 UTC

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TH
ThomasBrooks0799
Our connector-unloading station pauses after leaving the fixture. Seller support has my phone clip but asks for more detail. I want one matched event report, rather than attach a screen from another stop. Which identifiers and sequence information should our technician gather?

7 条回复

MI
MiaChen1166

What message appears at this particular pause?

14
TH
ThomasBrooks0799

We do not have it. Video starts after the message was dismissed. Technician remembers waiting for tray but cannot quote the screen.

9
MI
MiaChen1166

Who can capture the full message, active step and occurrence time before it is dismissed next time?

3
TH
ThomasBrooks0799

Shift technician owns it. We have added equipment identity, current program revision and fixture reference to the capture note.

23
MI
MiaChen1166

Has support specified which corresponding sequence or input trace they want?

1
TH
ThomasBrooks0799

They have now named the waiting step and requested its expected confirmation state with the message. We still need a new matched occurrence. The older clip remains labelled as incomplete.

14
MI
MiaChen1166

Leave that evidence request with the other shift too, so it does not depend on your technician being present.

14

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