Different FR10 pads, same old trial video

JamieCarter0991 · 2025年7月19日 04:48 UTC

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JA
JamieCarter0991
Our delivered FR10 has different pads from the housing trial; seller keeps sending the original video as evidence.

7 条回复

CL
ClaraChen1133

Put a close-up of the trial contacts beside the delivered pads and ask for their identifiers, then ask which set the seller intends you to use for the agreed housing task.

20分
JA
JamieCarter0991

Sent both. Original pads had shaped recesses; the delivered pair is flat.

5分
CL
ClaraChen1133

That needs a comparison of the actual holding and release behaviour on your samples, not just matching mounting holes; have they explained why the pad shape changed?

3分
JA
JamieCarter0991

They say easier to replace. No comparison on our housings yet.

9分
JA
JasperArcher0377

Easier replacement could be useful, but it doesn't answer whether the flat pair suits these parts. Or whether you agreed to the change. Are they offering the original pair as an alternative?

16分
JA
JamieCarter0991

I've requested the original pair or an agreed assessment of the substitute. Neither arranged yet.

23分
CL
ClaraChen1133

Did they answer either option, Jamie? Interested whether this is moving towards the agreed tooling or another demonstration, because you were still waiting when you last posted.

15分

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