Different FR10 pads, same old trial video

JamieCarter0991 · 19 Jul 2025, 04:48 UTC

Closed
JA
JamieCarter0991
Our delivered FR10 has different pads from the housing trial; seller keeps sending the original video as evidence.

7 replies

CL
ClaraChen1133
Replying to JamieCarter0991

Put a close-up of the trial contacts beside the delivered pads and ask for their identifiers, then ask which set the seller intends you to use for the agreed housing task.

20 points
JA
JamieCarter0991
Replying to ClaraChen1133

Sent both. Original pads had shaped recesses; the delivered pair is flat.

5 points
CL
ClaraChen1133
Replying to JamieCarter0991

That needs a comparison of the actual holding and release behaviour on your samples, not just matching mounting holes; have they explained why the pad shape changed?

3 points
JA
JamieCarter0991
Replying to ClaraChen1133

They say easier to replace. No comparison on our housings yet.

9 points
JA
JasperArcher0377
Replying to JamieCarter0991

Easier replacement could be useful, but it doesn't answer whether the flat pair suits these parts. Or whether you agreed to the change. Are they offering the original pair as an alternative?

16 points
JA
JamieCarter0991
Replying to JasperArcher0377

I've requested the original pair or an agreed assessment of the substitute. Neither arranged yet.

23 points
CL
ClaraChen1133
Replying to JamieCarter0991

Did they answer either option, Jamie? Interested whether this is moving towards the agreed tooling or another demonstration, because you were still waiting when you last posted.

15 points

Discussion closed

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