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Has anyone actually got my UR5e crate?

ThomasChan1060 · 2025年9月22日 15:40 UTC

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TH
ThomasChan1060
I've got a seller's collection note and an agent saying 'awaiting intake'. Different references. Our UR5e and controller cable are supposedly together. Who can tell me where they actually are?

5 条回复

PR
PriyaIO

Who signed the collection note? A seller-issued note with no receiving signature may describe the intended collection. Ask the agent to match that document to their intake reference.

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TH
ThomasChan1060
回复 PriyaIO

Only the seller signed it. I'd read 'collection' as collected.

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PR
PriyaIO

Understandable. The wording is doing a lot of work there. I'd ask one concrete question: has the agent physically received this crate, yes or no? Include both references in that message.

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TH
ThomasChan1060
回复 PriyaIO

Sent that question with both references. No third version of the story needed.

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PR
PriyaIO

When they answer, check whether 'received' means the paperwork or the crate. Freight conversations manage to use the same word for both, which doesn't help anyone planning an installation.

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