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Which comparison would establish that this delivered UR5e interface is equivalent?

NadiaBell0639 · 2026年8月23日 09:55 UTC

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NA
NadiaBell0639
The seller confirmed our prototype-cell fixture drawing before I bought the UR5e. What arrived has a different label suffix and a visibly different interface around the alignment adapter. Forty-two days later, 'equivalent' is still their whole explanation and my tooling remains unfitted. I need a comparison with the confirmed arrangement, not a conclusion drawn from the suffix alone.

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NO
NoahAli0194

Ask for the delivered configuration identified against the confirmed drawing, including the locating features and assembled tooling. Keep any proposed adapter change separate from evidence that the original arrangement fits.

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