Which comparison would establish that this delivered UR5e interface is equivalent?

NadiaBell0639 · 23 Aug 2026, 09:55 UTC

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NA
NadiaBell0639
The seller confirmed our prototype-cell fixture drawing before I bought the UR5e. What arrived has a different label suffix and a visibly different interface around the alignment adapter. Forty-two days later, 'equivalent' is still their whole explanation and my tooling remains unfitted. I need a comparison with the confirmed arrangement, not a conclusion drawn from the suffix alone.

1 reply

NO
NoahAli0194
Replying to NadiaBell0639

Ask for the delivered configuration identified against the confirmed drawing, including the locating features and assembled tooling. Keep any proposed adapter change separate from evidence that the original arrangement fits.

11 points

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