Our imported package uses Fairino FR10 for fixture loading with a rigid plastic housing in a compact prototype production area. It stops intermittently.
I've been waiting 34 days since reporting it to the unnamed seller we bought from through Alibaba. I sent a phone video; they asked for more information.
Fair, but what would actually help?
@ElenaBrown0949 Correct the ticket with that alarm, the unedited clip and the installed versions. Ask which confirmation is missing and who owns the next diagnostic step.