Our imported package uses Fairino FR10 for fixture loading with a rigid plastic housing in a compact prototype production area. It stops intermittently.
I've been waiting 34 days since reporting it to the unnamed seller we bought from through Alibaba. I sent a phone video; they asked for more information.
Fair, but what would actually help?
Our imported handling package stops intermittently
ElenaBrown0949 · 3 Jun 2026, 19:49 UTC
3 replies
Replying to ElenaBrown0949
Have you captured the exact alarm before restarting? Also, does the stop happen before release, during it, or after it?
7pointsReplying to FionaBell0673
Captured it: missing process confirmation. The unedited video shows a wait before release. I'd described it as a dropped part, which didn't help.
12pointsReplying to ElenaBrown0949
@ElenaBrown0949 Correct the ticket with that alarm, the unedited clip and the installed versions. Ask which confirmation is missing and who owns the next diagnostic step.
8pointsAdd to the discussion
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