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Can I identify this pendant from exterior labels alone?

HarishAllen0315 · 2025年2月18日 12:34 UTC

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HA
HarishAllen0315
Our FR10 setup guide depicts a different pendant connector assembly from the delivered equipment. I've collected exterior labels and photographs without opening anything. The seller calls it a printing error but hasn't identified a matching document.

6 条回复

AL
AlexCell

Do they mean the illustration is wrong, or that they sent the manual for a different revision? Those aren't the same explanation.

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HA
HarishAllen0315
回复 AlexCell

Their exact reply was 'picture old, connect normally'. No revision named. I've asked them to identify the guide that applies to our cabinet and pendant together.

17
AL
AlexCell

That's the question to pursue. A casual reassurance doesn't tell your installer which connection instructions to follow.

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HA
HarishAllen0315
回复 AlexCell

They have now supplied a document with matching cabinet identifiers. The pendant identifier isn't listed, so I've asked for that association explicitly. Installation remains paused at the documentation check.

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TH
TheoBennett0758

Make the unresolved item clear to whoever receives the document internally. A new PDF can look like approval to continue even when the pendant match is still outstanding.

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AlexCell

Exactly. Does your installer have the outstanding question attached to that file, or just the file?

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