HarishAllen0315 · 18 Feb 2025, 12:34 UTC
Do they mean the illustration is wrong, or that they sent the manual for a different revision? Those aren't the same explanation.
7 pointsTheir exact reply was 'picture old, connect normally'. No revision named. I've asked them to identify the guide that applies to our cabinet and pendant together.
17 pointsThat's the question to pursue. A casual reassurance doesn't tell your installer which connection instructions to follow.
8 pointsThey have now supplied a document with matching cabinet identifiers. The pendant identifier isn't listed, so I've asked for that association explicitly. Installation remains paused at the documentation check.
9 pointsMake the unresolved item clear to whoever receives the document internally. A new PDF can look like approval to continue even when the pendant match is still outstanding.
19 pointsExactly. Does your installer have the outstanding question attached to that file, or just the file?
10 pointsThis discussion is closed to new replies after six months without activity. Last activity: .