Our supplied interface has a different connection layout from the guide. Setup remains unpowered; seller hasn't identified applicable instructions.
Which guide matches our delivered UR5e tool interface?
AlexAdams0124 · 2026年3月18日 09:59 UTC
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Send the external interface label, complete package identities and the guide revision with a marked comparison of the mismatched connections; ask the technical contact to identify the supplied arrangement and its applicable document set, without guessing connections from a similar picture.
14分Technical contact confirms a different interface assembly and promises its guide. Nothing received yet.
19分Did it arrive, Alex? The installer will need the referenced connection tables as well as the main illustration, so ask for the complete set that applies to that assembly.
11分Guide arrived, but its cable table references the earlier assembly. I've returned that mismatch for correction.
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