Our FR10 stops before unloading a housing from its fixture. Seller on Alibaba asked for a longer video. I've already sent one that shows me waiting, walking round the bench, and waiting some more. No extra clue.
I can ask maintenance for logs, but what exactly should we match to the clip so this doesn't become another attachment nobody can use? I don't know whether it's waiting on a sensor or something in the program. The message disappears when the operator closes it.
Which FR10 stop details would let support rule something out?
HassanChan1052 · 2025年6月20日 19:18 UTC
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AL
What is the exact message before they close it? Capture that with the occurrence time and active job step; the stopped pose alone won't tell us what it's waiting for.
19分回复 AlexCell
Got it: application says waiting for fixture available. Maintenance is matching that occurrence to the ordinary I/O trace. Still don't know why it waits, but I can finally ask support about a specific step.
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