Our UR5e sample trial used one adapter; the delivered kit has another. Seller says equivalent. Can they show it handling our parts, or am I meant to take that word as a test result?
The tested gripper adapter isn't the one in our crate
AmaraCarter1035 · 2025年5月5日 13:30 UTC
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Ask for the configuration comparison and the agreed sample trial with the replacement. A label is not evidence.
6分Sent both requests. They supplied a drawing but no sample-handling result yet. Tooling stays on the bench; I'm not accepting a different kit by gradually installing it.
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