Our UR5e sample trial used one adapter; the delivered kit has another. Seller says equivalent. Can they show it handling our parts, or am I meant to take that word as a test result?
The tested gripper adapter isn't the one in our crate
AmaraCarter1035 · 5 May 2025, 13:30 UTC
2 replies
Replying to AmaraCarter1035
Ask for the configuration comparison and the agreed sample trial with the replacement. A label is not evidence.
6pointsReplying to RaviCarter0998
Sent both requests. They supplied a drawing but no sample-handling result yet. Tooling stays on the bench; I'm not accepting a different kit by gradually installing it.
21pointsDiscussion closed
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