The tested gripper adapter isn't the one in our crate

AmaraCarter1035 · 5 May 2025, 13:30 UTC

Closed
AM
AmaraCarter1035
Our UR5e sample trial used one adapter; the delivered kit has another. Seller says equivalent. Can they show it handling our parts, or am I meant to take that word as a test result?

2 replies

RA
RaviCarter0998
Replying to AmaraCarter1035

Ask for the configuration comparison and the agreed sample trial with the replacement. A label is not evidence.

6 points
AM
AmaraCarter1035
Replying to RaviCarter0998

Sent both requests. They supplied a drawing but no sample-handling result yet. Tooling stays on the bench; I'm not accepting a different kit by gradually installing it.

21 points

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