Nothing below it. Just electronic information, no acceptance. Our order lists Fairino FR10 and the gripper mounting plate together; the seller's attachment is only a label.

Ask the carrier if it has the goods, using its published contact details and that reference. Ask the seller who actually collected them, too

@ZaraCarter1004 On my own order, I was chasing the final delivery number while a forwarder handled collection. The collector's name finally untangled it.

@AishaCarter1040 How did you connect those references? I've only got one number, and I don't want to chase a different consignment by mistake.

@ZaraCarter1004 Get the collection number linked to your order and crate label on a document. Otherwise you've just got two mysteries.

The receipt for collection should pin down its transport stage. Make sure its reference and destination correspond to your purchase

@LiamChen1186 Wouldn't that prove collection rather than current location? You could have a perfectly valid receipt and still not know where the crate is.

You're right, I overstated it. Collection is what the receipt can establish. Whoever holds it needs to answer the current-location question

I now have carrier confirmation that our order was collected, tied to the shipment reference. That closes the dispatch question; delivery is still outstanding.

That answers the original collection question. Keeping delivery open is the right distinction