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JaneBell0684 · 2026年4月22日 04:57 UTC
I have had available mean a warehouse enquiry rather than allocated stock. Ask whether your exact spare is physically available, and what separate dispatch would cost if it is.
8分Asked. They sent the installed cable photo again. Wrong cable, right talent for wasting time.
19分Send the order line for the additional cable, with the installed one marked received. Before discussing freight, get an acknowledgement that one extra item remains owed. Otherwise you're negotiating the shipment of a misunderstanding.
4分Extra quantity acknowledged. No stock answer.
20分Is purchasing comparing a credit with an identified local replacement?
11分Ravi, worth asking, but Jane needs the whole delivered replacement price beside any credit offer; matching the seller's item price could still leave a shortfall.
12分And establish that the alternative is the right reference before arguing over the price. A cheaper wrong spare is another cupboard ornament.
10分Local reference confirmed, price higher. Seller's credit offer doesn't cover it. Purchasing rejected the amount.
17分Has the seller answered with a revised amount or a real supply option? At least purchasing now knows the uncovered cost rather than treating the missing spare as free future stock.
21分