How do I get past 'next shipment' replies? (transferring small housings)

ThomasArcher0364 · 2026年8月10日 14:06 UTC

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TH
ThomasArcher0364
Our Fairino FR5 package from an unnamed seller in China is here with the main hardware matching our order. The promised spare kit is missing, including an extra controller cooling filter; the installed one is present. I've had 30 days of 'next shipment' replies with no parcel reference. We're planning transferring small housings, and I want the missing kit dealt with.

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JU
JuliaBrown0935

Does the final order confirmation explicitly include an additional controller cooling filter? Comparing that wording with your inventory would distinguish the promised spare from the installed component.

15分
TH
ThomasArcher0364

The seller's final message explicitly includes the spare controller cooling filter. After checking our retained packaging and accessory list, I can account for the normal setup components but not the spare kit.

14分

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