How do I get past 'next shipment' replies? (transferring small housings)

ThomasArcher0364 · 10 Aug 2026, 14:06 UTC

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TH
ThomasArcher0364
Our Fairino FR5 package from an unnamed seller in China is here with the main hardware matching our order. The promised spare kit is missing, including an extra controller cooling filter; the installed one is present. I've had 30 days of 'next shipment' replies with no parcel reference. We're planning transferring small housings, and I want the missing kit dealt with.

2 replies

JU
JuliaBrown0935
Replying to ThomasArcher0364

Does the final order confirmation explicitly include an additional controller cooling filter? Comparing that wording with your inventory would distinguish the promised spare from the installed component.

15 points
TH
ThomasArcher0364
Replying to JuliaBrown0935

The seller's final message explicitly includes the spare controller cooling filter. After checking our retained packaging and accessory list, I can account for the normal setup components but not the spare kit.

14 points

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