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our fr10 spare adapter is still on next shipment

CalebChan1102 · 2026年3月12日 19:29 UTC

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CA
CalebChan1102
Main FR10 kit received. Extra adapter missing; seller keeps counting the installed adapter when I ask.

7 条回复

OW
OwenAbbott0051

Send the accepted spare line with the installed quantity and the received spare quantity. Ask them to answer that line specifically, rather than recount the complete robot package.

3
CA
CalebChan1102

They acknowledge the spare now. Still say next shipment, without identifying any shipment.

23
OW
OwenAbbott0051

Ask what is preventing separate dispatch. Is the spare unavailable, or are they only waiting to combine freight? Those need different answers.

17
CA
CalebChan1102

Waiting to combine freight. They say the adapter is packed but have no collection arranged.

11
IM
ImranArcher0392

Does the packed adapter have the identity of the spare you ordered? Worth checking that before arguing over carriage; a photo of a similar plate would create another problem when it arrives.

14
CA
CalebChan1102

Photo and marked identity match our spare line. I've requested a separate dispatch proposal.

7
OW
OwenAbbott0051

Did they offer one, Caleb? Maintenance still has no spare until it is received and checked, whatever the packing photograph looks like.

20

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