Main FR10 kit received. Extra adapter missing; seller keeps counting the installed adapter when I ask.
our fr10 spare adapter is still on next shipment
CalebChan1102 · 2026年3月12日 19:29 UTC
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Send the accepted spare line with the installed quantity and the received spare quantity. Ask them to answer that line specifically, rather than recount the complete robot package.
3分They acknowledge the spare now. Still say next shipment, without identifying any shipment.
23分Ask what is preventing separate dispatch. Is the spare unavailable, or are they only waiting to combine freight? Those need different answers.
17分Waiting to combine freight. They say the adapter is packed but have no collection arranged.
11分Does the packed adapter have the identity of the spare you ordered? Worth checking that before arguing over carriage; a photo of a similar plate would create another problem when it arrives.
14分Photo and marked identity match our spare line. I've requested a separate dispatch proposal.
7分Did they offer one, Caleb? Maintenance still has no spare until it is received and checked, whatever the packing photograph looks like.
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