CalebChan1102 · 12 Mar 2026, 19:29 UTC
Send the accepted spare line with the installed quantity and the received spare quantity. Ask them to answer that line specifically, rather than recount the complete robot package.
3 pointsThey acknowledge the spare now. Still say next shipment, without identifying any shipment.
23 pointsAsk what is preventing separate dispatch. Is the spare unavailable, or are they only waiting to combine freight? Those need different answers.
17 pointsWaiting to combine freight. They say the adapter is packed but have no collection arranged.
11 pointsDoes the packed adapter have the identity of the spare you ordered? Worth checking that before arguing over carriage; a photo of a similar plate would create another problem when it arrives.
14 pointsPhoto and marked identity match our spare line. I've requested a separate dispatch proposal.
7 pointsDid they offer one, Caleb? Maintenance still has no spare until it is received and checked, whatever the packing photograph looks like.
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