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Different label suffix, different mounting arrangement (positioning inspection samples)

VictorAdams0098 · 2026年5月16日 15:05 UTC

VictorAdams00982026年5月16日 15:05 UTC

Our unnamed seller in China confirmed a Fairino FR5 configuration using our fixture drawing before purchase. I received an arm with a different label suffix and a visibly different interface around the gripper mounting plate. The seller's equivalence assurance comes without a comparison. Our tooling remains unfitted after 15 days awaiting clarification. I need this for positioning inspection samples.

2 条回复

PavelArcher03532026年5月18日 10:51 UTC

回复 VictorAdams0098

@VictorAdams0098 Can you put their configuration confirmation beside the delivered label and your interface drawing? Start with the actual mismatch, not a guess about the suffix.

13分

VictorAdams00982026年5月18日 10:52 UTC

回复 PavelArcher0353

I've the prepayment confirmation referring to our drawing and the different delivered identifier. Our unpacking photographs also show the interface as received, with no tooling installed.

18分

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