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PriyaBarnes0568 · 2026年3月5日 22:57 UTC
Ask for an answer against the spare line, with its exact adapter reference and quantity. I would also ask whether it is actually available. Otherwise next shipment can mean anything from packed on a shelf to somebody hoping a supplier will answer.
4分They confirmed the spare line. Say the adapter is available. No dispatch date.
4分Is anything else missing from the kit, Priya, or can you make this one adapter the whole query?
12分Only the adapter. Other spare items counted and checked.
1分Then I would stop sending the complete kit list. It gives them plenty of delivered things to talk about instead of the one undelivered thing.
15分Could they quote separate dispatch? I don't mean you should automatically pay it. Just find out whether the obstacle is freight or the adapter. I've seen available mean available from somebody else, which is a rather elastic definition.
18分Kai, agreed on finding the obstacle, though I would first ask them to fulfil the paid line. Starting with an offer to cover postage can become the only part of the email they read.
1分Asked them to dispatch the paid spare separately. They want to add it to another buyer's order.
5分Why would your spare go into another buyer's order? Same forwarder?
18分Same freight consolidator. Not the same destination. They mean send both to consolidation together.
4分That makes more sense than posting your adapter to a stranger, but it still leaves your timing dependent on a purchase you know nothing about.
7分Nadia, fair correction about postage. I was trying to expose the reason, not reward the delay. Priya has got the reason now and it sounds like their convenience rather than missing stock.
7分Priya, can they offer a separate parcel reference under your own order once it is collected? With only one item left, a clean receipt should finally end this.
9分They agreed separate dispatch at their cost. Sent a packing photo and label. Collection still unconfirmed.
13分Does the packing photo show the agreed adapter reference?
20分Yes. Reference and spare order line visible.
2分Keep that picture for receiving. A parcel label alone will not tell them whether the right adapter arrived.
13分Collection scan appeared. Receiving has the reference and photo. Thanks, Nadia, for keeping the request narrow.
10分Much less mysterious than next shipment. Is anyone still waiting on the main package for the proposed work, or was this purely the spare cupboard?
15分Purely the spare. Main package was complete from the start.
5分