Our FR10 package is received. The additional tool cable listed in the spare kit is not. Seller has sent three photographs of a closed accessories box and no list of what is inside it.
The fitted cable is present. I have said that twice. I need the spare supplied, not another photograph of the fitted one.
FR10 spare cable still absent from the kit
NaomiBarnes0593 · 2025年9月22日 08:15 UTC
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Send the order line and ask for an itemised dispatch answer against it. A closed box is a very versatile photograph; it can represent almost anything.
11分Sent the line with the extra quantity highlighted. Asked them to identify the cable before discussing shipment.
14分Who will handle replacement if the fitted cable fails meanwhile? Worth knowing whether you have a local support route, even while this missing item remains the seller's problem to answer.
15分Our maintenance lead would arrange it. No local spare or confirmed source at present. He has the fitted cable identity but has not requested a quote.
14分I'd ask for that quote before deciding to wait indefinitely. No need to buy it yet. I have paid more than expected for supposedly easy-to-find accessories after discovering that the cheap listing was for something else.
4分Yes, get the complete cable identified on the quote. Connector resemblance is a poor substitute for the actual part and compatibility confirmation.
10分But don't let the local enquiry quietly close the missing-kit line, Naomi; asking what a fallback costs isn't agreeing to pay twice for the original promise.
-5分Agreed. Price in hand, purchase still undecided.
19分Local enquiry is with maintenance. Seller now names the cable from our order but still says it will go with a later shipment. No parcel reference.
13分Local quote received for the identified cable, subject to availability confirmation. We have not placed an order. Seller has not supplied a dispatch date.
5分Has the local availability answer come back? That is the bit you need before treating the quote as a workable fallback.
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