We ordered accessories for 112 FR5 setup kits, with one locating block in each. The sealed box contains 104 blocks and enough of the other agreed components. The seller now says the invoice quantity means pieces. I have its final message spelling out each kit's contents. How do I keep the reply focused on the eight missing blocks?
I can't reconcile 112 kits with 104 locating blocks
AdaBennett0738 · 2025年12月8日 03:27 UTC
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Put the agreed per-kit contents beside required and received quantities for each component, with the eight-block shortage explicit. Keep the sealed-delivery and unpacked-count photographs with that comparison.
12分回复 LeoChen1145
Sent that table. The seller acknowledges 104 blocks but says the total number of loose pieces exceeds 112. It still hasn't answered the per-kit message.
5分Ask them to answer that message directly. A screw surplus won't locate a fixture.
9分I have quoted its contents confirmation and asked whether it will supply the eight blocks. Our stores limit is 104 complete kits meanwhile.
21分Keep the incomplete balance visible to whoever issues components too, especially if the bins remain separate rather than being packed into individual kits.
2分回复 LeoChen1145
Bins are separate, but the issue sheet names the limiting block quantity and the open shortage. The seller is checking with packing. No replacement commitment yet.
5分Let us know whether packing's answer includes eight actual blocks.
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